Клиника RMED Kopernika — частный многопрофильный медицинский центр в Лодзи, Польша. Клиника специализируется на окулопластике, хирургии, акушерстве и гинекологии, а также эстетической медицине и косметологии. Здесь получают медицинскую помощь взрослые и дети. Ежегодно около 6 000 пациентов выбирают клинику RMED Kopernika, включая многих пациентов из Европы и стран Содружества.
\n","text_type":"short_description","agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}],"reviews":[],"clinic":{"id":7163,"alias":"rmed-kopernika","name":"Клиника RMED Kopernika","short_description":"Клиника RMED Kopernika — частный многопрофильный медицинский центр в Лодзи, Польша. Клиника специализируется на окулопластике, хирургии, акушерстве и гинекологии, а также эстетической медицине и косметологии. Здесь получают медицинскую помощь взрослые и дети. Ежегодно около 6 000 пациентов выбирают клинику RMED Kopernika, включая многих пациентов из Европы и стран Содружества.
\n","images":[{"base_url":"clinic/68f64fa31f3ff","title":"Зона ресепшн в RMED Centrum Medyczne с современным интерьером"},{"base_url":"clinic/68f64fc200ff9","title":"Зона ресепшн в клинике RMED Kopernika, Польша, современный минималистичный дизайн"},{"base_url":"clinic/68f64fca490bc","title":"Современный кабинет для консультаций в клинике RMED Kopernika с креслом и столом"},{"base_url":"clinic/68f64fd0d88f4","title":"Современная зона ожидания в клинике RMED Kopernika с минималистичной мебелью, Польша"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Польша","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Лодзь","id":428,"alias":"lodz"},"address":"Dowborczyków 36, 90-019 Łódź"},"rating":{"rating":0,"google":4.9,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":30,"year_foundation":2025},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":344},"doctors":{"doctors":[{"doctor":{"id":10864,"alias":"dr-joanna-sobotkowska","name":"Dr Joanna Sobotkowska ","clinic_id":7163,"photo":"doctor/69393385957b6","first_year_working":2015,"created_at":"2025-10-25T10:04:32.509+00:00","short_description":"Доктор Йоанна Соботковска — акушер-гинеколог. Окончила Военно-медицинский факультет Медицинского университета в Лодзи. Прошла специализацию по акушерству и гинекологии в Мемориальном госпитале Матери Польки — Научно-исследовательском институте в Лодзи. Ее стажировки проходили в отделениях перинатологии, акушерства и гинекологии, а также оперативной, эндоскопической и онкогинекологии. Там она работает старшим ассистентом.
\nОказывает комплексную акушерско-гинекологическую помощь. Интересуется оперативной гинекологией, малоинвазивной хирургией, ультразвуковой диагностикой и эндометриозом. Регулярно повышает квалификацию на научных конференциях и специализированных курсах. Член Польского общества гинекологов и акушеров.
","specialities":[{"id":"oag.002","name":"Гинеколог","illness_kind_id":35}],"statistics":{"review_count":0,"review_score":0}},"clinic":{"id":7163,"alias":"rmed-kopernika","name":"Клиника RMED Kopernika","short_description":"Клиника RMED Kopernika — частный многопрофильный медицинский центр в Лодзи, Польша. Клиника специализируется на окулопластике, хирургии, акушерстве и гинекологии, а также эстетической медицине и косметологии. Здесь получают медицинскую помощь взрослые и дети. Ежегодно около 6 000 пациентов выбирают клинику RMED Kopernika, включая многих пациентов из Европы и стран Содружества.
\n","images":[{"base_url":"clinic/68f64fa31f3ff","title":"Зона ресепшн в RMED Centrum Medyczne с современным интерьером"},{"base_url":"clinic/68f64fc200ff9","title":"Зона ресепшн в клинике RMED Kopernika, Польша, современный минималистичный дизайн"},{"base_url":"clinic/68f64fca490bc","title":"Современный кабинет для консультаций в клинике RMED Kopernika с креслом и столом"},{"base_url":"clinic/68f64fd0d88f4","title":"Современная зона ожидания в клинике RMED Kopernika с минималистичной мебелью, Польша"}],"flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Польша","id":17,"alias":"poland","iso_code":"PL"},"city":{"name":"Лодзь","id":428,"alias":"lodz"},"address":"Dowborczyków 36, 90-019 Łódź"},"rating":{"rating":0,"google":4.9,"percent_of_satisfied_clients":0},"statistics":{"number_of_reviews":0,"doctors_number":30,"year_foundation":2025},"accreditations":[]}}],"meta":{"total_count":1,"total_pages":1}},"reviews":{"reviews":[{"id":26175,"user":{"id":718258,"name":"Muhai Maryoud ","country_code":"MY","country_name":{"ru":"Малайзия","en":"Malaysia"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5}],"text":{"ru":"If you're researching a breast lift, you probably value a clear and organized process, just like I do. The entire journey, from initial inquiries to arriving at the clinic, was managed with a high degree of professionalism. Everything was handled efficiently. The clinical environment was orderly, and the staff were attentive throughout my stay. I found my surgeon to be very thorough during our discussions, making sure all technical aspects were understood before moving forward. I'm currently in the early phase of recovery, and the healing is progressing just as the medical team outlined it would. For me, the competence of the surgeon and the supportive nature of the clinic staff were the most important factors, and both were consistently present."},"order":{"operation":{"id":20,"name":{"ru":"Подтяжка груди","en":"Breast lift"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-07-06T10:11:57.392+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"ru":"Для меня наиболее важными факторами были профессионализм хирурга и доброжелательность персонала клиники, и оба этих качества всегда были на высоте.","en":"For me, the competence of the surgeon and the supportive nature of the clinic staff were the most important factors, and both were consistently present."}}},{"id":11331,"user":{"id":467873,"name":"Ольга ","country_code":"PL","country_name":{"ru":"Польша","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ru":"Добрий день.\nЯ щиро вдячна лікарю Артуру та його команді, та координатору яка супроводжувала мене до операції. \nЧерез нещасний випадок я втратила частину брови. Але в клініці зробили для мене не можливе.\nМені сподобалося як лікар зі своєю командою підбадьорували. Весь час розмовляли, і запитували чи все добре. Сама операція пройшла швидко і безболісно, якісно та акуратно. А все завдяки кваліфікації лікаря та його помічникам. Дуже вдячна клініці, вони повернули мені красу!","en":"Good day. I am sincerely grateful to Dr. Artur and his team, and to the coordinator who accompanied me to the operation. Due to an accident, I lost part of my eyebrow. But the clinic did the impossible for me. I liked how the doctor and his team encouraged. They talked all the time and asked if everything was okay. The operation itself was quick and painless, high-quality and accurate. And all thanks to the qualifications of the doctor and his assistants. I am very grateful to the clinic, they restored my beauty!"},"order":{"operation":{"id":775,"name":{"ru":"Пересадка бровей","en":"Eyebrow transplantation"}}},"clinic_info":{"id":457,"name":"Центр пересадки волос Сан-Медикал","alias":"centr-peresadki-volos-san-medikal","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-04-24T06:15:03.070+00:00","flags":[{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_approved","value":true},{"name":"is_notification_sent","value":false},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"images":[{"full_url":"review/64463c8f8b2ba_b.jpeg","preview_url":"review/64463c8f8b2ba_s.jpeg"}],"comment_about_bookimed":{"ru":"Я дуже вдячна підтримці Bookimed. Від самого початку підтримували і одразу ж відповідали на всі мої запитання. Консультації на вищому рівні. Щиро дякую","en":"I am very grateful for the support of Bookimed. They supported me from the very beginning and immediately answered all my questions. Consultations at the highest level. Thank you"},"summary":{"positive":{"ru":"Я очень благодарна клинике, они восстановили мою красоту!","en":"I am very grateful to the clinic, they restored my beauty!"}}},{"id":20995,"user":{"id":822194,"name":"Oleksandra ","country_code":"DE","country_name":{"ru":"Германия","en":"Germany"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":9},{"name":"manager","value":4}],"text":{"ru":"В целом, мой опыт в качестве пациента был очень позитивным, и медицинский персонал был вежливым. Хирург Гжегож Кежынка также был компетентным и очень ответственным в принятии решений, касающихся операции. К сожалению, после отмены операции по медицинским причинам, я уже 10 дней жду возврата денег на банковский счёт, так мне сказали в клинике, но время прошло, а денег всё ещё нет. Я буду ещё более благодарна клинике, если дождусь возврата! \nБольшое спасибо.","en":"Overall, my experience as a patient was very positive, and the medical staff was courteous. Surgeon Grzegorz Keżyńska was also competent and very responsible in making decisions regarding the surgery. Unfortunately, after the surgery was canceled for medical reasons, I have been waiting for a refund to my bank account for 10 days, as I was informed in the clinic, but time has passed, and there is still no money. I will be even more grateful to the clinic if I receive the refund! Thank you very much."},"order":{"operation":{"id":650,"name":{"ru":"Увеличение груди","en":"Breast augmentation"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-08-02T07:14:17.239+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"В общем, мой опыт в качестве пациента был очень позитивным, а медицинский персонал был вежливым. Хирург Гжегож Кежынка также был компетентным и очень ответственным в принятии решений относительно операции. К сожалению, после отмены операции по медицинским причинам я уже 10 дней жду возврата денег на банковский счет, так мне сказали в клинике, но время прошло, а денег все еще нет. Буду еще более благодарна клинике, если дождусь возврата! \nБольшое спасибо.","en":"Overall, my experience as a patient was very positive, and the medical staff was courteous. Surgeon Grzegorz Kężynek was also competent and very responsible in making decisions about the surgery. Unfortunately, after the surgery was canceled for medical reasons, I have been waiting 10 days for the refund to my bank account, as I was told by the clinic, but time has passed, and the money has not yet been returned. I would be even more grateful to the clinic if I receive the refund! \nThank you very much."},"what_like_text":{"ru":"Мне понравился профессиональный подход хирурга Григория Кежинки, высококвалифицированного специалиста.","en":"I appreciated the professional approach of surgeon Grigory Kezhinki, a highly qualified specialist."},"what_not_like_text":{"ru":"Что при выходе из клиники у меня нет ни договора, ни документов, удостоверяющих оплату за операцию, которая, к сожалению, не была проведена, а также что мне должны вернуть денежные средства. И какая сумма будет удержана за исследование? Все это необходимо обсуждать с пациентом, и не должно быть ситуации, когда денежные средства взяты до операции, а пациент затем вынужден просить отчеты!","en":"That upon leaving the clinic, I have neither a contract nor documents confirming payment for the surgery, which unfortunately was not performed, as well as that I am owed a refund. And what amount will be deducted for the examination? All of this needs to be discussed with the patient, and there should not be a situation where funds are taken before the surgery, and then the patient is forced to request reports!"}},"comment_about_bookimed":{"ru":"Сотрудничество прошло гладко и быстро, все прошло успешно) Но когда возникают проблемы, они не проявляют особого интереса к помощи.","en":"The collaboration went smoothly and quickly, everything was successful. However, when problems arise, they do not show much interest in helping."},"summary":{"positive":{"ru":"В целом, мой опыт как пациента был очень положительным.","en":"Overall, my experience as a patient was very positive."}}},{"id":18655,"user":{"id":763784,"name":"Sof'ya ","country_code":"IL","country_name":{"ru":"Израиль","en":"Israel"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":4},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ru":"Хорошая небольшая клиника.\nНачну с куратора: Кристина, замечательная девушка, очень приветливая и профессиональная я осталась от нее в восторге.\nМедсестры , в основном взрослые женщины с большим опытом работы. В ночь после операции я была приятно удивлена тем , что после нажатия кнопки вызова мне совсем не приходилось ждать их прихода.\nХирург и анестезиолог, профессионалы своего дела.","en":"It's a nice small clinic.\nI will start with the supervisor: Karina, a wonderful girl, very friendly and professional, I was delighted with her.\nThe nurses are mostly adult women with a lot of experience. The night after the operation I was pleasantly surprised that after pressing the call button I did not have to wait for them to come at all.\nThe surgeon and anaesthetist are professionals."},"order":{"operation":{"id":21,"name":{"ru":"Подтяжка лица (фейслифт)","en":"Facelift"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-02-07T05:52:19.648+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Хорошая небольшая клиника.\nНачну с куратора: Кристина, замечательная девушка, очень приветливая и профессиональная я осталась от нее в восторге.\nМедсестры , в основном взрослые женщины с большим опытом работы. В ночь после операции я была приятно удивлена тем , что после нажатия кнопки вызова мне совсем не приходилось ждать их прихода.\nХирург и анестезиолог, профессионалы своего дела.","en":"It's a nice small clinic.\nI will start with the supervisor: Kristina, a wonderful girl, very friendly and professional, I was delighted with her.\nThe nurses are mostly adult women with a lot of experience. The night after the operation I was pleasantly surprised that after pressing the call button I did not have to wait for them to come at all.\nThe surgeon and the anaesthetist are professionals."},"what_like_text":{"ru":"Опытный медперсонал и замечательная куратор Карина","en":"Experienced nursing staff and a wonderful supervisor Karina"},"what_not_like_text":{"ru":"Нужно быть готовым к тому ,что разных странах по-разному принято оказывать медицинские услуги.( это не минус , это факт, к которому нужно относиться с пониманием :) )","en":"You need to be prepared for the fact that different countries have different ways of providing medical services. (This is not a disadvantage, it is a fact that should be treated with understanding :))."}},"comment_about_bookimed":{"ru":"Прекрасная платформа.\nОчень быстро и профессионально реагируют.\nМоя куратор Кристина, замечательная девушка, прекрасный специалист, я очень ей благодарна за помощь","en":"Great platform.\nVery fast and professional response.\nMy supervisor Christina, a wonderful girl, a great specialist, I am very grateful to her for her help"},"summary":{"positive":{"ru":"Начну с руководителя: Карина, замечательная девушка, очень дружелюбная и профессиональная, я осталась от нее в восторге.","en":"I will start with the supervisor: Karina, a wonderful girl, very friendly and professional, I was delighted with her."}}},{"id":17510,"user":{"id":618332,"name":"Elena ","country_code":"AT","country_name":{"ru":"Австрия","en":"Austria"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":0},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ru":"Я осталась довольна всем. Персонал ,буквально в прямом смысле этого слова водил меня за руку на все обследования. Dr. Alexandra Luniewska выслушала все мои пожелания и в дальнейшем применила их во время операции. Ещё на 100%сказать не могу ,так как прошло 9 дней после операции,но исходя на то что я вижу,результатом я довольна.","en":"I was satisfied with everything. The staff literally led me by the hand to all the examinations. Dr Alexandra Luniewska listened to all my wishes and applied them during the operation. I can't say 100% yet, as it is 9 days after the operation, but based on what I can see, I am satisfied with the result."},"order":{"operation":{"id":20,"name":{"ru":"Подтяжка груди","en":"Breast lift"}}},"doctor_info":{"id":5116,"name":"Aleksandra Luniewska ","alias":"aleksandra-luniewska"},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-11-09T11:14:01.180+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Я осталась довольна всем. Персонал ,буквально в прямом смысле этого слова водил меня за руку на все обследования. Dr. Alexandra Luniewska выслушала все мои пожелания и в дальнейшем применила их во время операции. Ещё на 100%сказать не могу ,так как прошло 9 дней после операции,но исходя на то что я вижу,результатом я довольна.","en":"I was satisfied with everything. The staff literally led me by the hand to all the examinations. Dr Alexandra Luniewska listened to all my wishes and applied them during the operation. I can't say 100% yet, as it is 9 days after the operation, but based on what I can see, I am satisfied with the result."}},"comment_about_bookimed":{"ru":"Хочу поблагодарить персонал с Bookimed ,отдельное спасибо моему куратору Вере,которая начиная от выбора клиники и до после операционного периода оставалось на связи.","en":"I would like to thank the staff at Bookimed, special thanks to my supervisor Vera, who stayed in touch with me from the choice of clinic to the post-operative period."},"summary":{"positive":{"ru":"Я остался всем доволен.","en":"I was satisfied with everything."}}},{"id":24108,"user":{"id":965567,"name":"Katarzyna ","country_code":"PL","country_name":{"ru":"Польша","en":"Poland"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":1},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ru":"Сервис с самого начала оставил приятное впечатление: координатор Татьяна на Booking внимательная и отзывчивая, сопровождала на каждом шагу. Лечение у врача было профессиональным, а персонал очень дружелюбный. Всё прошло удобно и комфортно","en":"The service made a pleasant impression from the beginning: the coordinator Tatyana on Booking was attentive and responsive, guiding me every step of the way. The treatment by the doctor was professional, and the staff was very friendly. Everything went smoothly and comfortably."},"order":{"operation":{"id":944,"name":{"ru":"Липофилинг молочных желез","en":"Breast Augmentation with Fat Transfer"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-03-01T17:35:11.642+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Сервис с самого начала оставил приятное впечатление: координатор Татьяна на Booking внимательная и отзывчивая, сопровождала на каждом шагу. Лечение у врача было профессиональным, а персонал очень дружелюбный. Всё прошло удобно и комфортно","en":"The service made a pleasant impression from the start: coordinator Tatyana on Booking was attentive and responsive, guiding every step of the way. Treatment by the doctor was professional, and the staff was very friendly. Everything went smoothly and comfortably."},"what_like_text":{"ru":"Понравилось сопровождение — внимательные помощники на Booking, профессиональный врач и дружелюбный персонал. Всё организовано удобно и комфортно","en":"I liked the assistance — attentive helpers on Booking, a professional doctor, and friendly staff. Everything is organized conveniently and comfortably."}},"summary":{"positive":{"ru":"Доктор профессионально подошел к лечению","en":"The treatment by the doctor was professional"}}},{"id":13613,"user":{"id":547015,"name":"Виктория ","country_code":"UA","country_name":{"ru":"Украина","en":"Ukraine"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":1},{"name":"coordination","value":5},{"name":"nps","value":10}],"text":{"ru":"Спасибо большое за поддержку. Я оправдала все свои ожидания,стала уверенней в себе .\nРекомендую. )\n\n.","en":"Thank you very much for your support. I met all my expectations and became more confident in myself. I recommend. ) ."},"order":{"operation":{"id":26,"name":{"ru":"Блефаропластика (коррекция век)","en":"Blepharoplasty (Eyelid correction)"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-12-08T10:01:12.087+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Спасибо большое за поддержку. Я оправдала все свои ожидания,стала уверенней в себе .\nРекомендую. )\n\n.","en":"Thank you very much for your support. I met all my expectations and became more confident in myself. I recommend. ) ."},"what_like_text":{"ru":"Помощь персонального доктора Виталие отдельное спасибо за проделанную работу.","en":"Help from personal doctor Vitaly, special thanks for the work done."}},"comment_about_bookimed":{"ru":"Всё понравилось . И рекомендую","en":"All liked it . And I recommend"},"summary":{"positive":{"ru":"Я оправдала все свои ожидания и стала более уверенной в себе.","en":"I met all my expectations and became more confident in myself."}}},{"id":12897,"user":{"id":526512,"name":"Lewis Jones","country_code":"GB","country_name":{"ru":"Великобритания","en":"United Kingdom"}},"ratings":[{"name":"main","value":4},{"name":"doctor","value":3},{"name":"personal","value":4},{"name":"comfort","value":3},{"name":"coordination","value":4},{"name":"translation","value":2},{"name":"relative_price","value":2},{"name":"nps","value":8},{"name":"manager","value":2}],"text":{"ru":"Плюсы: Трансфер был действительно хорош и, на мой взгляд, того стоил. Координатор пациентов, мы очень отзывчивы и свободно говорим по-английски. Персонал больницы был вежлив и профессионален. Минусы: Оживленные больничные коридоры, люди ждут на лестничных клетках. Оборудование казалось в плохом состоянии и во многих случаях старое. Одна комната, которую нам пришлось использовать для подписания документов, была полна окровавленных бинтов, которые просто лежали на столе, никакой координации. Когда мне проверяли кровяное давление, на оборудовании были застрявшие кусочки жевательной резинки - предполагая, что это было от предыдущих пациентов (при чистке не было внимания к деталям). Рекламировалось как англоговорящие медсестры, но никто толком не говорил по-английски, приходилось часто пользоваться приложением-переводчиком.","en":"Pros: \nTransfer service was really good and well worth it in my opinion\n.\nPatient co-ordinator we’re very helpful and fluent in English \n\nHospital staff were polite and professional.\n\nCons:\nBusy hospital corridors, people waiting on stairwells.\n\nEquipment seemed poorly maintained, and old in a lot of cases.\n\nOne room we had to use to sign documents was full of bloody bandages just sitting on table, no co-ordination.\n\nWhen having my blood pressure checked, the equipment had pieces of chewing gum stuck on it - assuming from previous patients ( no attention to detail when cleaning).\n\nAdvertised as English speaking nurses, but none really spoke English, had to use translator app alot."},"order":{"operation":{"id":860,"name":{"ru":"Операция при гинекомастии","en":"Gynecomastia surgery"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2023-09-29T12:59:47.889+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"would_recommend","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"ru":"Трансфер был действительно хорош и, на мой взгляд, того стоил.","en":"Transfer service was really good and well worth it in my opinion."}}},{"id":17025,"user":{"id":662920,"name":"Nataliya Nikulina","country_code":"DE","country_name":{"ru":"Германия","en":"Germany"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":4},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":2},{"name":"nps","value":9},{"name":"manager","value":5}],"text":{"ru":"Клиника хорошо оборудована, очень чисто, персонал внимательный. Отель был совсем рядом. Недостатком могу назвать слишком короткую консультацию по имплантам перед операцией и отсутствие контакта с врачом после нее. Врач приезжает только на операцию. Но все прошло без осложнений и я получала должный уход. Медперсонал очень внимательный, отзывчивый и вежливый.","en":"The clinic is well equipped, very clean, the staff is attentive. The hotel was very close by. The disadvantage I can call too short consultation on implants before the operation and lack of contact with the doctor after the operation. The doctor comes only for the operation. But everything went without complications and I received proper care. The nursing staff is very attentive, helpful and polite."},"order":{"operation":{"id":650,"name":{"ru":"Увеличение груди","en":"Breast augmentation"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-10-05T05:23:05.812+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":true},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Клиника хорошо оборудована, очень чисто, персонал внимательный. Отель был совсем рядом. Недостатком могу назвать слишком короткую консультацию по имплантам перед операцией и отсутствие контакта с врачом после нее. Врач приезжает только на операцию. Но все прошло без осложнений и я получала должный уход. Медперсонал очень внимательный, отзывчивый и вежливый.","en":"The clinic is well equipped, very clean, the staff is attentive. The hotel was very close by. The disadvantage I can call too short consultation on implants before the operation and lack of contact with the doctor after the operation. The doctor comes only for the operation. But everything went without complications and I received proper care. The nursing staff is very attentive, helpful and polite."},"what_like_text":{"ru":"Комфорт, чистота, оборудование, работа медперсонала и координаторов.","en":"Comfort, cleanliness, equipment, nursing staff and coordinators."},"what_not_like_text":{"ru":"Недостаточное время для консультации с врачом. Отсутствие контакта с ней после операции. Врач приезжает только на операцию и после нее я контактировала только с медсестрами. Во время перевязки они делали фото. Наверное, для врача.","en":"Insufficient time to consult a doctor. Lack of contact with her after the operation. The doctor comes only for the operation and after the operation I had contact only with the nurses. They took photos during the dressing. Probably for the doctor."}},"comment_about_bookimed":{"ru":"Оператор очень быстро реагировал на мои вопросы. Хорошая работа","en":"The operator was very quick to respond to my questions. Good work"},"summary":{"positive":{"ru":"Но все прошло без осложнений, и мне оказали надлежащую помощь.","en":"But everything went without complications and I received proper care."}}},{"id":9343,"user":{"id":345836,"name":"Ксения ","country_code":"IL","country_name":{"ru":"Израиль","en":"Israel"}},"ratings":[{"name":"main","value":4},{"name":"comfort","value":4},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":1},{"name":"personal","value":5},{"name":"translation","value":3},{"name":"relative_price","value":2}],"text":{"ru":"Благодарю всех медработников в клинике КСМ и Владимира ,который организовал всю мою поездку в эту клинику!!!!!!!!!","en":"I thank all the medical workers at the KSM clinic and Vladimir, who organized my whole trip to this clinic!!!!!!!!!"},"order":{"operation":{"id":21,"name":{"ru":"Подтяжка лица (фейслифт)","en":"Facelift"}}},"doctor_info":{"id":489,"name":"Кшиштоф Черкасов","alias":"kristof-cherkasov"},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-07-30T20:51:06.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ru":"Да очень, спасибо большое Владимиру за организацию моей поездки.Владимир очень вежливый ,внимательный и ответственный человек ,поддерживал и помогал на протяжении всей моей поездки в клинику.","en":"Yes, very much, thank you very much to Vladimir for organizing my trip. Vladimir is a very polite, attentive and responsible person, he supported and helped throughout my entire trip to the clinic."},"summary":{"positive":{"ru":"Я очень довольна результатом после операции.","en":"I am very pleased with the results after the surgery."}}},{"id":17766,"user":{"id":700852,"name":"Artur Movsisyan","country_code":"PL","country_name":{"ru":"Польша","en":"Poland"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ru":"В целом понравилось все, но конечно от моего города слишком далеко, думаю смысла не имело так далеко ехать.","en":"In general liked everything, but of course from my city is too far away, I think there was no point in travelling so far."},"order":{"operation":{"id":22,"name":{"ru":"Ринопластика (пластика носа)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-11-29T11:00:41.124+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false},{"name":"coordinator_mentioned","value":false}],"client_response":{"preview_to_review_text":{"ru":"В целом понравилось все, но конечно от моего города слишком далеко, думаю смысла не имело так далеко ехать.","en":"In general liked everything, but of course from my city is too far away, I think there was no point in travelling so far."},"what_like_text":{"ru":"Асистент, очень удобно","en":"An assistant, very handy"}},"summary":{"positive":{"ru":"В целом все понравилось","en":"In general liked everything"}}},{"id":13928,"user":{"id":424406,"name":"Оксана ","country_code":"PL","country_name":{"ru":"Польша","en":"Poland"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"manager","value":0}],"text":{"ru":"Мне все понравилось,медперсонал чистота в елиннике,хорошая палата.","en":"I liked everything, the medical staff was clean, the room was nice."},"order":{"operation":{"id":897,"name":{"ru":"Подтяжка груди с увеличением круглыми имплантами","en":"Breast Lift with Implants - Round"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-01-18T08:56:56.352+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"summary":{"positive":{"ru":"мне все понравилось","en":"I liked everything"}}},{"id":19014,"user":{"id":762875,"name":"Princess Grace Soumah","country_code":"CH","country_name":{"ru":"Швейцария","en":"Switzerland"}},"ratings":[{"name":"main","value":3},{"name":"relative_price","value":2},{"name":"doctor","value":3},{"name":"personal","value":3},{"name":"comfort","value":5},{"name":"coordination","value":2},{"name":"translation","value":3},{"name":"nps","value":8},{"name":"manager","value":5}],"text":{"ru":"Хирург приятный добрый отзывчивый. Правда, не очень прозрачный, я просила определенный результат. Его ассистент и он сам заверили меня, что это осуществимо и что я его получу. На деле все оказалось совсем не так, как я просила, а после внесения предоплаты связаться с его личным ассистентом будет очень сложно... к счастью, был букированный ассистент, который всегда был рядом, чтобы оправдать мои ожидания!","en":"Surgeon pleasant kind helpful. However, not very transparent, I asked for a certain result. His assistant and he himself assured me that it was feasible and that I would get it. Nothing at all like what I had asked for and once you have paid the deposit it will be very difficult to get in touch with his personal assistant... fortunately there was the bookimed assistant who was always there to meet my expectations!"},"order":{"operation":{"id":22,"name":{"ru":"Ринопластика (пластика носа)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-03-07T10:23:27.733+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"what_like_text":{"ru":"Чистота в больнице. Персонал больницы","en":"Hospital cleanliness. Hospital staff"},"what_not_like_text":{"ru":"Отсутствие прозрачности для достижения желаемых результатов!","en":"Lack of transparency for the desired results!"}},"comment_about_bookimed":{"ru":"Букимед - да, но не клиника КСМ в","en":"Bookimed yes, but not the KCM clinic in"}},{"id":9910,"user":{"id":415760,"name":"Naisreen Alhaj","country_code":"DE","country_name":{"ru":"Германия","en":"Germany"}},"ratings":[{"name":"main","value":3},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":2}],"text":{"ru":"Спасибо.Результатом очень довольна.Мой нос стал намного красивее.Спасибо за прекрасное лечение.","en":"شكرا لكم أنني سعيدة جدا بالنتيجه لقد اصبح أنفي أجمل بكثير شكرا على معاملتكم الجميلة"},"order":{"operation":{"id":22,"name":{"ru":"Ринопластика (пластика носа)","en":"Rhinoplasty (nose job)"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2022-11-09T12:58:07.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ru":"Да","en":"نعم"}},{"id":21528,"user":{"id":754271,"name":"Maiia Shostak ","country_code":"DE","country_name":{"ru":"Германия","en":"Germany"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":3},{"name":"doctor","value":2},{"name":"personal","value":1},{"name":"comfort","value":5},{"name":"coordination","value":2},{"name":"translation","value":1},{"name":"nps","value":8},{"name":"manager","value":5}],"text":{"ru":"Была операция по увеличению груди. Очень долго сдавали анализы,без переводчика,персонал не внимательный,консультации с врачом после операции не было только виделась с медсестрой на перевязке .Ответов на мои вопросы не получила .Была в палате сутки,там персонал очень хороший,им спасибо большое,еда нормальная,чисто,удобные кровати.После выписки потерялись мои снимки УЗИ..На мой вопрос где они,никто не знает.Сейчас уже 8 день после операции..Я отправила снимки груди ответа нет ..","en":"I had a breast augmentation operation. It took a very long time to pass the tests, without an interpreter, the staff is not attentive, there was no consultation with the doctor after the operation, I only saw a nurse at the dressing .I did not get any answers to my questions .I was in the ward for 24 hours, the staff there is very good, thank them very much, the food is normal, clean, comfortable beds.After discharge, my ultrasound scans were lost...When I asked where they are, no one knows.Now it is already 8 days after the operation...I sent the pictures of the breast no response ...."},"order":{"operation":{"id":650,"name":{"ru":"Увеличение груди","en":"Breast augmentation"}}},"clinic_info":{"id":460,"name":"Клиника КСМ","alias":"klinika-ksm","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2025-09-12T08:30:14.703+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Была операция по увеличению груди. 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