Доктор Тамонван Тронгпаньячот провела более 900 процедур терапии NAD+, обладая 17-летним опытом в области регенеративной медицины. Сеанс внутривенной терапии стоит около 7 900 тайских батов и обычно включает индивидуальную консультацию и саму инфузию. Выпускница Медицинского университета Люблина, доктор Тамонван сотрудничает с Университетом Принца Сонгкла в области исследований велнеса и предлагает персонализированные подходы к лечению в клинике Plenary Wellness, расположенной на побережье.
Plenary Wellness — премиальный медицинский и холистический центр антивозрастной медицины, расположенный в Wyndham Grand Nai Harn Beach Phuket, ориентированный на красоту, здоровье и долголетие. Центр предлагает современные медицинские эстетические процедуры, включая ботокс, филлеры, PRP, skin boosters, стволовые клетки и антивозрастные терапии, а также холистические программы оздоровления, такие как детокс, звуковая терапия, витаминные капельницы и индивидуальные программы долголетия. Под руководством сертифицированных врачей и специалистов по оздоровлению, Plenary Wellness обеспечивает безопасное и эффективное лечение с использованием технологий, одобренных FDA, предоставляя гостям комплексный опыт омоложения, объединяющий роскошь, здоровье и отдых в одном месте.
\n","images":[{"base_url":"clinic/685d21d2a8d11","title":"Внешний вид клиники Plenary Wellness в Wyndham Grand Nai Harn Beach, Пхукет"},{"base_url":"clinic/685d21fa2a2d3","title":"Экстерьер и зона бассейна клиники Plenary Wellness в Wyndham Grand Nai Harn Beach Пхукет"},{"base_url":"clinic/6863a9c340654","title":"Зона ожидания для пациентов в клинике Plenary Wellness с современными бежевыми креслами"},{"base_url":"clinic/6863aba730666","title":"Современный коридор клиники Plenary Wellness с мраморным полом и комнатными растениями"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Таиланд","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Пхукет","id":362,"alias":"phuket"},"address":"328 Soi Naya, Tambon Rawai, Amphoe Mueang Phuket, Chang Wat Phuket 83100, Thailand"},"rating":{"rating":5,"google":5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":6,"year_foundation":2022},"accreditations":[],"agency_settings":[{"setting_name":"is_new","setting_value":"0"},{"setting_name":"kids_only","setting_value":"0"}]}}],"meta":{"total_count":1,"total_pages":1}},"clinicsMeta":{"total_count":1,"total_pages":1},"clinicsCount":1,"clinicsCountByEntity":{"clinic_count":30},"doctors":{"doctors":[{"card_text":"Доктор Би специализируется на NAD+ терапии в клинике Plenary Wellness на Пхукете, сочетая эстетическую и регенеративную медицину для комплексных решений в области борьбы со старением.
Доктор Тамонван Тронгпаньячот (доктор Би) — врач клиники Plenary Wellness в Пхукете. Специализируется на эстетической, антивозрастной и регенеративной медицине. Окончила медицинский университет Люблина (Польша).
\n\nВладеет современными эстетическими процедурами: ботокс, дермальные филлеры, Скулптра и биостимуляторы. Ставит цель — естественный и долговременный результат. В регенеративной медицине проводит PRP-терапию для волос, мезотерапию волос PRP и стволовые клетки для омоложения кожи.
\n\nСотрудничает с университетом Принца Сонгкла (Пхукет) для поддержки исследований и инноваций в области велнеса. Владеет тайским, английским и китайским языками.
","specialities":[{"id":"drm.001","name":"Дерматолог","illness_kind_id":39},{"id":"hts.001","name":"Специалист по пересадке волос","illness_kind_id":38},{"id":"imm.002","name":"Иммунолог ","illness_kind_id":21},{"id":"regmed.","name":"Специалист в области регенеративной медицины","illness_kind_id":70}],"statistics":{"review_count":0,"review_score":0,"operations_performed_count":10000}},"clinic":{"id":6863,"alias":"plenary-wellness","name":"Центр Plenary Wellness","short_description":"Plenary Wellness — премиальный медицинский и холистический центр антивозрастной медицины, расположенный в Wyndham Grand Nai Harn Beach Phuket, ориентированный на красоту, здоровье и долголетие. Центр предлагает современные медицинские эстетические процедуры, включая ботокс, филлеры, PRP, skin boosters, стволовые клетки и антивозрастные терапии, а также холистические программы оздоровления, такие как детокс, звуковая терапия, витаминные капельницы и индивидуальные программы долголетия. Под руководством сертифицированных врачей и специалистов по оздоровлению, Plenary Wellness обеспечивает безопасное и эффективное лечение с использованием технологий, одобренных FDA, предоставляя гостям комплексный опыт омоложения, объединяющий роскошь, здоровье и отдых в одном месте.
\n","images":[{"base_url":"clinic/685d21d2a8d11","title":"Внешний вид клиники Plenary Wellness в Wyndham Grand Nai Harn Beach, Пхукет"},{"base_url":"clinic/685d21fa2a2d3","title":"Экстерьер и зона бассейна клиники Plenary Wellness в Wyndham Grand Nai Harn Beach Пхукет"},{"base_url":"clinic/6863a9c340654","title":"Зона ожидания для пациентов в клинике Plenary Wellness с современными бежевыми креслами"},{"base_url":"clinic/6863aba730666","title":"Современный коридор клиники Plenary Wellness с мраморным полом и комнатными растениями"}],"flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}],"geo":{"country":{"name":"Таиланд","id":45,"alias":"thailand","iso_code":"TH"},"city":{"name":"Пхукет","id":362,"alias":"phuket"},"address":"328 Soi Naya, Tambon Rawai, Amphoe Mueang Phuket, Chang Wat Phuket 83100, Thailand"},"rating":{"rating":5,"google":5,"percent_of_satisfied_clients":98},"statistics":{"number_of_reviews":1,"doctors_number":6,"year_foundation":2022},"accreditations":[]},"procedure_prices":[{"prices":{"price_from":310,"price_to":0,"currency":"USD","id":53844},"operation":{"id":1598,"name":"Терапия NAD+ (Никотинамид рибозид)","alias":"terapiya-nad-nikotinamid-ribozid"}}]}],"meta":{"total_count":1,"total_pages":1}},"reviews":{"reviews":[{"id":24484,"user":{"id":1001043,"name":"Ralph Cochran ","country_code":"US","country_name":{"ru":"Соединенные Штаты Америки","en":"United States of America"}},"ratings":[{"name":"main","value":5},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"translation","value":5},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ru":"Сидя в кабинете врача, пока хирург объяснял, как именно будут использованы 50–100 миллионов стволовых клеток пуповины, я четко представил себе предстоящий технический процесс. Спустя 15 дней после процедуры я уже замечаю некоторое улучшение общего самочувствия. Введение прошло гладко, и впоследствии у меня не возникло никаких реакций в месте инъекции или обострений воспалительных процессов. Восстановление только начинается. Каждое взаимодействие с персоналом клиники проходило профессионально и эффективно, благодаря чему логистическая сторона медицинского путешествия была под контролем так же, как и сама процедура. Важно сохранять терпение в этот ранний период, пока организм начинает реагировать на клетки. Команда выполнила все обсужденные детали.","en":"Sitting in the consultation room while the surgeon explained the precise use of 50-100 million umbilical cord stem cells gave me a clear sense of the technical path ahead. Fifteen days after the treatment, I am already noticing some improvement in my overall physical state. The application was smooth, and I experienced no injection site reactions or inflammatory flare-ups afterward. Recovery is just beginning. Every interaction with the clinic staff was handled with professional efficiency, ensuring that the logistical side of the medical travel was as controlled as the procedure itself. It is important to stay patient during this early window while the body starts to respond to the cells. The team followed through on every detail discussed."},"order":{"operation":{"id":139,"name":{"ru":"Лечение стволовыми клетками","en":"Stem Cell Therapy"}}},"clinic_info":{"id":6287,"name":"Клиника Vega","alias":"vega-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-03-28T13:27:52.737+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"ru":"Команда выполнила все обговоренные детали.","en":"The team followed through on every detail discussed."}}},{"id":10395,"user":{"id":445381,"name":" Kalyna Newton.","country_code":"ID","country_name":{"ru":"Индонезия","en":"Indonesia"}},"ratings":[{"name":"main","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"ru":"Все прошло так гладко, и обо мне хорошо позаботились по прибытии. Медицинский центр B. Care очень чистый и красивый. Медицинская команда была очень профессиональной и тщательной, теплой и гостеприимной. Цены были очень разумными, и они сделали все возможное, чтобы дать мне больше лечения, чем я просил. Bookimed также был очень прост в использовании, время отклика было быстрым и легким, и на все мои вопросы были даны быстрые ответы. Если вы едете в Бангкок и вам нужна быстрая и качественная помощь, я настоятельно рекомендую использовать Bookimed, чтобы назначить встречу и обратиться в медицинский центр B. Care для ваших медицинских нужд.","en":"Everything went so smoothly and I was well taken care of upon arrival. B. Care Medical Center is very clean and beautiful. The medical team were very professional and thorough and warm and welcoming. Prices were very reasonable and they went above and beyond to give me more treatment than I had asked for. Bookimed was also very easy to use, response time was quick and easy and all my questions were answered promptly. If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."},"order":{"operation":{"id":871,"name":{"ru":"Удаление родинки","en":"Mole Removal"}}},"clinic_info":{"id":474,"name":"Медицинский центр B.Care ","alias":"medicinskij-centr-bcare","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2023-01-28T11:56:53.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"comment_about_bookimed":{"ru":"Очень доволен.","en":"Very satisfied."},"summary":{"positive":{"ru":"Если вы едете в Бангкок и вам нужна быстрая и качественная помощь, я настоятельно рекомендую использовать Bookimed, чтобы назначить встречу и обратиться в медицинский центр B. Care для ваших медицинских нужд.","en":"If you're travelling to Bangkok and need fast and quality care, I would highly recommend using Bookimed to set up an appointment and going to B. Care Medical Center for your medical needs."}}},{"id":21913,"user":{"id":879228,"name":"Judith Williams ","country_code":"GB","country_name":{"ru":"Великобритания","en":"United Kingdom"}},"ratings":[{"name":"main","value":5},{"name":"relative_price","value":3},{"name":"doctor","value":5},{"name":"personal","value":5},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"translation","value":5},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ru":"Прекрасный чистый комфортабельный отель. Персонал очень внимательный\nЦена была очень хорошей, и я не испытывал боли во время лечения, очень рекомендую","en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"order":{"operation":{"id":422,"name":{"ru":"Инъекции ботокса","en":"Botox injections"}}},"clinic_info":{"id":5658,"name":"Клиника Menness Wellness","alias":"menness-wellness-clinic","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-10-08T09:58:53.286+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Прекрасный чистый комфортабельный отель. Персонал очень внимательный\nЦена была очень хорошей, и я не испытывал боли во время лечения, очень рекомендую","en":"Lovely clean comfortable. Staff vèy attentive \nPrice was very good and no pain I had while having treatment highly recommended"},"what_like_text":{"ru":"Чистота. Дружелюбный персонал .Большое внимание со стороны врача ..буду рекомендовать","en":"Cleaniness. Friendly staff .great attentive from the doctor ..will recommend"},"what_not_like_text":{"ru":"У меня нет ни одного","en":"Haven.t got any"}},"comment_about_bookimed":{"ru":"Очень легко забронировать номер ... с того момента, как я решила приехать в Банкок на лечение ... очень внимательный на всем пути моего появления в клинике и лечения с момента входа до выхода ... блестящий","en":"Very easy to book ..from the time I decided to come to bankok treatment .very attentive all the way to me turning up to clinic and treatment from time you entered till you left ..brilliant"},"summary":{"positive":{"ru":"настоятельно рекомендуется","en":"highly recommended"}}},{"id":27404,"user":{"id":1087433,"name":"Elina Shayan","country_code":"AU"},"ratings":[{"name":"main","value":4.5}],"text":{"ru":"The swelling has gone down a bit but it’s still definitely visible and I’m happy with the results. honestly it was a really good experience."},"order":{"operation":{"id":948,"name":{"ru":"Контурная пластика челюсти","en":"Jaw shaping"}}},"clinic_info":{"id":3410,"name":"Клиника Asia Cosmetic (Asia Cosmetic Hospital)","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2026-09-22T09:40:53.778+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"coordinator_mentioned","value":false}],"summary":{"positive":{"ru":"Честно говоря, это был действительно отличный опыт.","en":"honestly it was a really good experience."}}},{"id":23194,"user":{"id":958380,"name":"Katja Brotzer","country_code":"DE","country_name":{"ru":"Германия","en":"Germany"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":3},{"name":"personal","value":5},{"name":"comfort","value":4},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":10},{"name":"manager","value":5}],"text":{"ru":"Я считаю, что работа/рекомендации Bookimed от Yeva были очень профессиональными и оказали мне огромную поддержку. Мне особенно понравилось ее радушное отношение. Я обязательно обращусь в Bookimed снова, если захочу пройти лечение за границей. Большое спасибо YEVA 🤩","en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. A big thank you to YEVA."},"order":{"operation":{"id":945,"name":{"ru":"Криолиполиз Coolsculpting","en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"Клиника ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2025-12-28T08:11:51.452+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Я считаю, что работа/рекомендации Bookimed от Yeva были очень профессиональными и оказали мне огромную поддержку. Мне особенно понравилось ее радушное отношение. Я обязательно обращусь в Bookimed снова, если захочу пройти лечение за границей. Большое спасибо YEVA 🤩","en":"I found Bookimed's handling/recommendation by Yeva to be very professional and excellent support. I particularly appreciated her warm manner. I will definitely contact Bookimed again if I want to seek treatment abroad. Many thanks to YEVA."},"what_like_text":{"ru":"Во время лечения я чувствовала себя хорошо ухоженной.","en":"I felt well cared for during the treatment."},"what_not_like_text":{"ru":"Я уже объяснял","en":"I have already explained"}},"comment_about_bookimed":{"ru":"YEVA — это класс, профессионализм, удобное расположение и радушный прием — всегда с удовольствием возвращаюсь сюда.","en":"YEVA is excellent, competent, very accessible and friendly – always a pleasure to work with."},"summary":{"positive":{"ru":"Большое спасибо YEVA.","en":"A big thank you to YEVA."}}},{"id":22248,"user":{"id":865380,"name":"Patrick ","country_code":"BE","country_name":{"ru":"Бельгия","en":"Belgium"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":2},{"name":"doctor","value":1},{"name":"personal","value":4},{"name":"comfort","value":5},{"name":"coordination","value":4},{"name":"translation","value":2},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"ru":"Агент записал меня на прием, но когда я пришел в тот день... врача там не было... агент сделал что-то не так... почему врача нет?... персонал сказал мне... врач был вчера здесь... он должен быть там, когда я приду, или агент совершает ошибку!","en":"A agent book a appointment but when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"order":{"operation":{"id":823,"name":{"ru":"Плазмотерапия волос","en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"Клиника STC","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2025-10-29T05:34:56.870+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Агент записал меня на прием, но когда я пришел в тот день... врача там не было... агент сделал что-то не так... почему врача нет?... персонал сказал мне... врач был вчера здесь... он должен быть там, когда я приду, или агент совершает ошибку!","en":"A agent book a appointment but when i come that day.. the doctor whas not there.. the agent do something wrong.. why the doctor not there?.. the staff told me.. the doctor whas yesterday Here.. he have to be there when i come or the agent makes a mistake!"},"what_not_like_text":{"ru":"Прием, но без врача","en":"A appointment but no doctor"}},"comment_about_bookimed":{"ru":"Агент, который забронировал встречу, совершил ошибку.","en":"The agent that book the appointment , he do a mistake"},"summary":{"positive":{"ru":"Персонал сказал мне... доктор был вчера...","en":"the staff told me.. the doctor whas yesterday Here.."}}},{"id":18144,"user":{"id":729565,"name":"FRANCOIS DERAZE","country_code":"FR","country_name":{"ru":"Франция","en":"France"}},"ratings":[{"name":"main","value":4},{"name":"relative_price","value":1},{"name":"doctor","value":4},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"coordination","value":4},{"name":"translation","value":3},{"name":"nps","value":8},{"name":"manager","value":4}],"text":{"ru":"Я бы хотел, чтобы информация о процедурах была более точной. Ожидаемые результаты должны быть подробно описаны с фотографиями.","en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"order":{"operation":{"id":823,"name":{"ru":"Плазмотерапия волос","en":"PRP Hair Loss Treatment"}}},"clinic_info":{"id":5959,"name":"Клиника STC","alias":"stc-clinic","flags":[{"name":"has_active_agencies","value":false},{"name":"is_hide","value":false}]},"created_at":"2024-12-25T09:00:55.975+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":true},{"name":"is_notification_sent","value":false},{"name":"coordinator_mentioned","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Я бы хотел, чтобы информация о процедурах была более точной. Ожидаемые результаты должны быть подробно описаны с фотографиями.","en":"I would like the information to be more precise about the procedures. The expected results to be detailed with photos."},"what_like_text":{"ru":"Доступность. Профессионализм","en":"Availability. Professionalism"},"what_not_like_text":{"ru":"Английский не идеален","en":"English not perfect"}},"summary":{"positive":{"ru":"Ожидаемые результаты будут подробно описаны с фотографиями.","en":"The expected results to be detailed with photos."}}},{"id":9975,"user":{"id":423633,"name":"Rosella boyd","country_code":"US","country_name":{"ru":"Соединенные Штаты Америки","en":"United States of America"}},"ratings":[{"name":"main","value":4},{"name":"comfort","value":5},{"name":"coordination","value":5},{"name":"doctor","value":5},{"name":"manager","value":5},{"name":"personal","value":5},{"name":"translation","value":5},{"name":"relative_price","value":3}],"text":{"ru":"Хороший медицинский персонал","en":"Good medical staff"},"order":{"operation":{"id":924,"name":{"ru":"Липомоделирование лица","en":"Facial Fat Transfer"}}},"clinic_info":{"id":250,"name":"Международный госпиталь Бумрунград ","alias":"mezhdunarodnuj-gospital-bumrungrad","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":false}]},"created_at":"2022-11-20T05:02:22.000+00:00","flags":[{"name":"is_approved","value":true},{"name":"is_anonymously","value":false},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":true},{"name":"has_client_feedback","value":true},{"name":"deactivated_clinic","value":false}]},{"id":25992,"user":{"id":988321,"name":"Rachel Davis","country_code":"KW"},"ratings":[{"name":"main","value":2},{"name":"doctor","value":3},{"name":"personal","value":4},{"name":"comfort","value":4},{"name":"translation","value":5},{"name":"recommend","value":1},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ru":"Моё самое сильное чувство сейчас — это разочарование и обман. Общая сумма расходов почти удвоилась, увеличившись с $2000 USD, указанной на Bookimed, до $5000, когда я оказался в клинике. Лечение фракционным CO2-лазером, которое я получил на лице и шее, также не было тем, что я изначально запрашивал; врач предложил изменить его только после моего приезда, что должно было быть сообщено гораздо раньше. Хотя персонал клиники был в порядке и продолжает поддерживать связь, опыт с хирургом и финансами был плохим. Убедитесь, что лечение, обещанное на Bookimed, соответствует тому, которое вы получаете в клинике. Я бы избегал этого дерматолога и Wansiri.","en":"My strongest feeling right now is one of being disappointed and scammed. The total costs nearly doubled, jumping from the $2000 USD Bookimed total to $5000 once I was at the clinic. The fractional CO2 laser treatment I received on my face and neck also wasn't what I originally requested; the doctor suggested changing it only after I had already arrived, which should have been communicated much earlier. While the clinic staff themselves were fine and have stayed in touch, the experience with the surgeon and the finances was poor. Make sure the treatment promised on Bookimed is the same one you're getting at the clinic. I would avoid this dermatologist and Wansiri."},"order":{"operation":{"id":1512,"name":{"ru":"СО2 лазерная шлифовка лица","en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5983,"name":"Больница Wansiri","alias":"wansiri-hospital","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-06-25T07:18:40.256+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_like_text":{"ru":"Обслуживание клиентов в клинике было прекрасным, а персонал очень доброжелательным.","en":"The customer service at the clinic was great and the staff was very kind."},"what_not_like_text":{"ru":"Жалоба пациента на план лечения и коммуникацию в клинике Wansiri\n\nЯ документирую свои опасения по поводу коммуникации, планирования лечения и услуг, которые я получила в клинике Wansiri.\n\nПеред моим приемом я специально запросила следующее лечение:\n\n* Абляционное лечение CO2-лазером для полного лица и зоны декольте\n* Ультерапия для полного лица\n\nОценочная общая стоимость, о которой шла речь, составляла примерно 2 000 долларов США. Врач согласился с предложенным планом лечения, и я подтвердила, что хотела бы продолжить лечение на основе этого соглашения.\n\nОднако в день запланированного лечения врач сообщила мне, что она не хочет проводить лазерное лечение CO2 на моем лице. Это было значительное изменение изначально обсужденного и согласованного плана лечения.\n\nВместо этого врач и координатор рекомендовали другой пакет, состоящий из:\n\n* Лечения Thermage вокруг глаз\n* Ультерапии для полного лица\n* Микронидлинга\n\nСтоимость пересмотренного пакета составила примерно 5 000 долларов США, что было более чем в два раза выше первоначальной оценки.\n\nМои основные опасения не были должным образом решены. В частности:\n\n* Лазерное лечение CO2 моего лица не было проведено.\n* Не было предоставлено лечения зоны декольте.\n* Морщинистая кожа вокруг моих глаз, которая была одной из моих главных проблем, не была адекватно решена.\n* План лечения был существенно изменен в день процедуры, после того как я уже приехала и согласилась на лечение в клинике.\n* Причины изменения первоначального плана лечения не были четко объяснены до приема.\n* Мне были предложены значительно более дорогие альтернативы без достаточного времени для рассмотрения изменений или обращения за другим медицинским мнением.\n\nЯ полагалась на предварительное согласие врача, принимая решение о лечении в клинике Wansiri. Если бы я была заранее проинформирована о том, что врач не будет проводить лазерное лечение CO2 на моем лице или зоне декольте, я могла бы пересмотреть свое решение о приеме, проконсультироваться с другим специалистом или принять более информированное решение.\n\nВ результате я почувствовала себя вынужденной согласиться на пакет лечения, который был значительно дороже первоначальной оценки и не решал должным образом проблемы с кожей, из-за которых я обратилась за лечением. Я ушла с чувством, что коммуникация была неверной и что я не получила план лечения, с которым изначально согласилась.\n\nЯ считаю, что коммуникация между врачом, координатором и пациентом должна быть улучшена. Все изменения согласованного плана лечения, особенно изменения, включающие существенно отличающиеся процедуры и стоимость, должны быть четко сообщены до прибытия пациента на лечение.\n\nЯ запрашиваю письменное объяснение по следующим вопросам:\n\n1. Почему первоначально согласованное лечение CO2-лазером было отклонено в день лечения.\n2. Почему меня не уведомили об этом изменении до приема.\n3. Почему не было предоставлено лечение зоны декольте.\n4. Как рекомендованные процедуры должны были решить проблему морщинистой кожи вокруг моих глаз.\n5. Почему окончательная стоимость увеличилась с примерно 2 000 долларов США до примерно 5 000 долларов США.\n6. Какое разрешение или компенсацию клиника предлагает в связи с разницей между согласованным планом лечения и фактически предоставленными услугами.","en":"Patient Complaint Regarding Treatment Plan and Communication at Wansiri\n\nI am documenting my concerns regarding the communication, treatment planning, and services I received at Wansiri.\n\nBefore my appointment, I specifically requested the following treatments:\n\n* Ablative CO2 laser treatment for the full face and décolletage\n* Ultherapy for the full face\n\nThe estimated total cost discussed was approximately USD 2,000. The doctor agreed to this proposed treatment plan, and I confirmed that I wished to proceed based on that agreement.\n\nHowever, on the day of the scheduled treatment, the doctor informed me that she did not want to perform any CO2 laser treatment on my face. This was a significant change from the treatment plan that had previously been discussed and agreed upon.\n\nInstead, the doctor and coordinator recommended a different package consisting of:\n\n* Thermage treatment around the eyes\n* Ultherapy for the full face\n* Microneedling\n\nThe revised package cost approximately USD 5,000, which was more than double the original estimate.\n\nMy primary concerns were not adequately addressed. In particular:\n\n* No CO2 laser treatment was performed on my face.\n* No treatment was provided for my décolletage.\n* The crepey skin around my eyes, which was one of my main concerns, was not adequately addressed.\n* The treatment plan was substantially changed on the day of the procedure, after I had already traveled to and committed to receiving treatment at the clinic.\n* The reasons for changing the original treatment plan were not clearly explained before the appointment.\n* I was presented with considerably more expensive alternatives without adequate time to consider the change or seek another medical opinion.\n\nI relied on the doctor’s prior agreement when deciding to proceed with treatment at Wansiri. Had I been informed in advance that the doctor would not perform CO2 laser treatment on my face or décolletage, I could have reconsidered the appointment, consulted another provider, or made a more informed decision.\n\nAs a result, I felt pressured into accepting a treatment package that was significantly more expensive than the original estimate and that did not adequately address the skin concerns for which I sought treatment. I left feeling that the communication had been misleading and that I had not received the treatment plan I had originally agreed to.\n\nI believe communication between the doctor, coordinator, and patient should be improved. Any changes to an agreed treatment plan, particularly changes involving substantially different procedures and costs, should be clearly communicated before the patient arrives for treatment.\n\nI am requesting a written explanation of:\n\n1. Why the originally agreed CO2 laser treatment was declined on the day of treatment.\n2. Why I was not informed of this change before the appointment.\n3. Why no treatment was provided for my décolletage.\n4. How the recommended treatments were intended to address the crepey skin around my eyes.\n5. Why the final cost increased from approximately USD 2,000 to approximately USD 5,000.\n6. What resolution or compensation the clinic proposes regarding the difference between the agreed treatment plan and the services ultimately provided."}}},{"id":17740,"user":{"id":725139,"name":"Marielle Bahler","country_code":"FR","country_name":{"ru":"Франция","en":"France"}},"ratings":[{"name":"main","value":2},{"name":"relative_price","value":1},{"name":"doctor","value":2},{"name":"personal","value":3},{"name":"comfort","value":3},{"name":"coordination","value":0},{"name":"translation","value":2},{"name":"nps","value":0},{"name":"manager","value":0}],"text":{"ru":"Я обратилась в эту клинику, чтобы получить медицинскую помощь. Очень высокая цена может быть оправдана таким лечением.\nМедицинский персонал присутствовал, но никаких параметров ни до, ни после лечения снято не было. Я не думаю, что удовлетворенность клиентов является целью, цель прежде всего в том, чтобы заставить людей тратить деньги без необходимости.\nЯ бы не рекомендовал эту клинику","en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"},"order":{"operation":{"id":945,"name":{"ru":"Криолиполиз Coolsculpting","en":"Cryolipolysis (Coolsculpting)"}}},"clinic_info":{"id":5585,"name":"Клиника ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2024-11-28T13:16:09.380+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}],"client_response":{"preview_to_review_text":{"ru":"Я обратилась в эту клинику, чтобы получить медицинскую помощь. Очень высокая цена может быть оправдана таким лечением.\nМедицинский персонал присутствовал, но никаких параметров ни до, ни после лечения снято не было. Я не думаю, что удовлетворенность клиентов является целью, цель прежде всего в том, чтобы заставить людей тратить деньги без необходимости.\nЯ бы не рекомендовал эту клинику","en":"I went to this clinic to get medical care. The very high price could be justified by this type of treatment.\nThe medical team were present, but no parameters were taken either before or after the treatment. I don't think that customer satisfaction is the objective, the aim is above all to make people spend money unnecessarily.\nI would not recommend this clinic"}}},{"id":27650,"user":{"id":1056729,"name":"Danielle Keshan","country_code":"AU"},"ratings":[{"name":"main","value":1},{"name":"doctor","value":2},{"name":"personal","value":1},{"name":"comfort","value":1},{"name":"translation","value":1},{"name":"recommend","value":2},{"name":"manager","value":0},{"name":"relative_price","value":0}],"text":{"ru":"From the beginning, there was a significant lack of clear communication from my Bookimed coordinator. I believe there was a failure to adequately confirm the agreed arrangements with the clinic, which seems to have directly contributed to the services and procedures I paid for not being fulfilled. I was also extremely disappointed that the doctor did not properly listen to my specific requests for my full face treatment; a significant language barrier made communication even more difficult. I proceeded based on the procedures in my Bookimed confirmation, but this did not happen. I am extremely disappointed. I feel misled about the services I booked, and this has resulted in significant additional expenses for me. While there were no extra charges from the clinic itself, I feel unfairly out of pocket after travelling so far for an agreement that was not honoured."},"order":{"operation":{"id":1512,"name":{"ru":"СО2 лазерная шлифовка лица","en":"CO2 Laser Treatment"}}},"clinic_info":{"id":5585,"name":"Клиника ID Clinic Bangkok","alias":"id-clinic-bangkok","flags":[{"name":"has_active_agencies","value":true},{"name":"is_hide","value":false}]},"created_at":"2026-10-06T08:03:30.863+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":true},{"name":"is_notification_sent","value":false},{"name":"would_recommend","value":false}],"client_response":{"what_not_like_text":{"ru":"From the beginning of my booking through Bookimed, there has been a significant lack of clear and consistent communication from my assigned coordinator. I believe there was a failure to adequately communicate and confirm the agreed arrangements with both the hospital and, ultimately, the clinic. This lack of proper coordination appears to have directly contributed to the services and procedures that were agreed upon not being fulfilled. I believe this represents a serious failure in the coordination and handling of my booking through Bookimed, and I feel it is important that this responsibility is properly acknowledged."}}},{"id":18226,"user":{"id":707934,"name":"Doreen Foo","country_code":"SG","country_name":{"ru":"Сингапур","en":"Singapore"}},"ratings":[{"name":"main","value":1},{"name":"doctor","value":5},{"name":"relative_price","value":3},{"name":"personal","value":1},{"name":"comfort","value":3},{"name":"coordination","value":3},{"name":"translation","value":3},{"name":"nps","value":1},{"name":"manager","value":1}],"text":{"ru":"Это был ужасный опыт, который я больше никогда не хочу пережить. По прибытии в больницу консультант Джиб, который привел меня туда, не пришел меня принять. Вместо него меня принял медицинский персонал, который наотрез отказался от согласованных расценок, предложенных Jeab, и даже сказал, что им больше не нужна VDO, поэтому они не могут предложить мне то, что сделал Jeab, и мне сказали, что я должен заплатить в 3 раза больше того, что мне предлагали раньше. В результате спора о цене между консультантом и медицинским персоналом было много мрачных моментов, меня заставили ждать более двух часов, а затем внезапно изменили направление и попросили сделать VDO по согласованной цене. Я повторно отказался показывать свое лицо для VDO, и секретарь Кимми заверила меня, что мое лицо не будет показано на камеру. Перед тем как попасть на прием к врачу, мне сказали, что сначала нужно внести оплату. Для каждой консультации с врачом я должен был подойти к кассе, чтобы завершить оплату, а я был на приеме у двух разных врачей, поэтому мне пришлось повторять один и тот же процесс дважды, обойдя весь медицинский центр так много раз. Самым глупым было то, что меня не предупредили о том, что за тест Covid-9 я должен платить из своего кармана, что я считаю очень несправедливым, когда есть предварительная информация, а они просто свалили на меня все скрытые расходы. Я делала только руку Вейдера+тело титэ вместе с пик лазером для вагины, и меня заставили ходить из здания в здание, проводя там по 7 часов за весь день - это действительно неуместно!!!","en":"It was a terrible experience which I never want to go through again. Upon arrival at the hospital, the consultant , Jeab who led me there was not present to receive me. Instead I was attended by the medical sstaff who flatly shot down the agreed quotations offered by Jeab and even said they do not need the VDO anymore so they could not offer me what Jeab did and I was told I had to pay 3 times the proce of what I was offered before. Consequent to the price dispute, there were lots of bleak moments between the consultant and the medical staff internally then I was made to wait for over two hours then they suddenly reversed to ask for VDO compromised on an agreed price. I repeated said no to revealing my face for the VDO and the secretary Kimmy assured me my face will not be shown on camera. Prior to seeing the doctor, I was told to made payment first. For every doctor consultation, I had to go to the cashier to complete the payment and I was seeing two different doctors meant I had to repeat same process twice touring the entire medical centre so many times. What was most stupid was that I was never informed that I had to pay out of pocket for the Covid-9 test which I deem really unfair when there was konsixh prior information and they just dumped all the hidden cost on me. I only did the arm Vader+body tite along with pick laser for vaginal and I was made to go from building to building spending 7 hours there the entire day is really uncalled for!!!"},"order":{"operation":{"id":139,"name":{"ru":"Лечение стволовыми клетками","en":"Stem Cell Therapy"}}},"clinic_info":{"id":3410,"name":"Клиника Asia Cosmetic (Asia Cosmetic Hospital)","alias":"asia-cosmetic-hospital","flags":[{"name":"is_hide","value":false},{"name":"has_active_agencies","value":true}]},"created_at":"2024-12-30T16:22:44.464+00:00","flags":[{"name":"is_approved","value":true},{"name":"has_client_feedback","value":true},{"name":"is_anonymously","value":false},{"name":"would_recommend","value":false},{"name":"is_notification_sent","value":false},{"name":"deactivated_clinic","value":false}]},{"id":22374,"user":{"id":933493,"name":"Arnaud Pourailly","country_code":"FR","country_name":{"ru":"Франция","en":"France"}},"ratings":[{"name":"main","value":1},{"name":"relative_price","value":2},{"name":"doctor","value":4},{"name":"personal","value":1},{"name":"comfort","value":4},{"name":"coordination","value":0},{"name":"translation","value":1},{"name":"nps","value":2},{"name":"manager","value":2}],"text":{"ru":"Медицинское наблюдение после операции не требуется","en":"No medical follow-up following the procedure"},"order":{"operation":{"id":871,"name":{"ru":"Удаление родинки","en":"Mole Removal"}}},"clinic_info":{"id":3410,"name":"Клиника Asia Cosmetic (Asia Cosmetic 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